Difference between revisions of "Getting verified guide"

From Bittylicious
Jump to navigation Jump to search
Line 10: Line 10:
  
 
[[File:Register.png|500px|thumb|left|Registration page]]
 
[[File:Register.png|500px|thumb|left|Registration page]]
 
 
<br clear=all>
 
<br clear=all>
  
Line 64: Line 63:
  
 
[[File:personal details.png|500px|thumb|left|Personal details page]]
 
[[File:personal details.png|500px|thumb|left|Personal details page]]
 +
<br clear=all>
  
 
Please fill in basic personal details on this page. This includes:
 
Please fill in basic personal details on this page. This includes:
Line 76: Line 76:
  
 
[[File:mobile.png|500px|thumb|left|Mobile phone verification page]]
 
[[File:mobile.png|500px|thumb|left|Mobile phone verification page]]
 +
<br clear=all>
  
 
Please enter your mobile phone number here including the international prefix, e.g. +44 for the United Kingdom.
 
Please enter your mobile phone number here including the international prefix, e.g. +44 for the United Kingdom.
Line 84: Line 85:
  
 
[[File:mobile verification.png|500px|thumb|left|Mobile phone verification input page]]
 
[[File:mobile verification.png|500px|thumb|left|Mobile phone verification input page]]
 +
<br clear=all>
  
 
Please enter the SMS code received on your mobile phone into this box and click ''Verify mobile phone number''. In this case, we assume you received the code ''2083236893'' but you probably received something else.
 
Please enter the SMS code received on your mobile phone into this box and click ''Verify mobile phone number''. In this case, we assume you received the code ''2083236893'' but you probably received something else.
  
 
If you made a mistake with your mobile phone number, you can click ''Delete mobile phone number'' to try again. You can only do this a limited number of times.
 
If you made a mistake with your mobile phone number, you can click ''Delete mobile phone number'' to try again. You can only do this a limited number of times.

Revision as of 14:33, 8 June 2020

Introduction

Getting a fully verified account at Bittylicious is very easy and enables you to have higher purchasing limits and get better prices.

We recommend all customers go through the verification process and if you choose to do this, we require documentation in the form of one proof of name and one proof of address. We store all documents securely and have a data protection registration.

Step 1 - Register new account

First, go to the registration page. This should look like the below:

Registration page


Fill in the following information:

  • Type of account:
    • Personal (for most normal accounts)
    • Corporate (if you are trading as a company or sole trader).
  • Email address: Your real email address.
  • Password: A secure password, either very long or with numbers and letters. This cannot be a regularly used password on the Internet, like password123456.
  • Full, real name: Your real name. Please do not put in a fake name - it will be detected.

Make sure you tick on the box saying you agree with the terms and conditions and then click Register.

Step 2 - Check your email

Bittylicious will have sent you an email. If you do not see it, please check your spam folder, especially if you are on Hotmail/Outlook.

There will be a link in that email which confirms the email is legitimate. Please click on this link and you will be logged in.

Step 3 - Go to the profile page

Once you are logged in, you will see a yellow/green bar which is the main menu. If you click on Profile you will be taken to the profile information pages.

Profile page link

Step 4 - Declaration

The Basic settings page has three sections:

  1. Profile information: Basic information which should match what you entered in the registration page.
  2. Declaration: Any special conditions on your account (see below).
  3. Notifications: Information on when you wish to be notified by us.

You will need to choose one option in the declaration section below:

Declaration


You can find out information on what is required by clicking on the appropriate links in blue.

For most people, clicking the first Correct, none of these apply to me option and then Update declaration will be the correct choice. However, please read these conditions carefully and click Some of these may apply if appropriate. It simply means that we as we have to ask for further information from you before verifying your account.

Step 5 - Go to the verification page

The next step is to go to the verification pages. This will lead to a user-friendly "wizard" where you can follow each step easily.

Click on the Verification link in the purple bar towards the top of the page.

Verification page link

Step 6 - Personal details

Personal details page


Please fill in basic personal details on this page. This includes:

  • Address: Your full, real address that you receive correspondence. Bittylicious will match uploaded documentation to this later on.
  • Nationality: Your primary nationality.
  • Birth information: Your date of birth and country of birth.

After you have entered this information, click on Update personal details and you will be taken to the next page.

Step 7 - Mobile phone verification

Mobile phone verification page


Please enter your mobile phone number here including the international prefix, e.g. +44 for the United Kingdom.

Click Add mobile phone number to profile and Bittylicious will send a SMS (text message) to your mobile phone number.

Step 8 - Enter SMS verification code

Mobile phone verification input page


Please enter the SMS code received on your mobile phone into this box and click Verify mobile phone number. In this case, we assume you received the code 2083236893 but you probably received something else.

If you made a mistake with your mobile phone number, you can click Delete mobile phone number to try again. You can only do this a limited number of times.