Finding my wallet address from the blockchain.info site

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This usually happens when you are actually using the blockchain.info identifier rather than your Bitcoin wallet address. Blockchain.info identifiers are of the format xxxxxxxx-xxxx-xxxx-xxxxxxxxxxxx and are used to log in to the blockchain.info site. Bitcoin wallet addresses never contain any hyphens and start with a 1 or a 3 and Ethereum wallet addresses begin with an 0x. To get your wallet address you need to log into the blockchain.info site itself and click the Request button at the top

This will open up a new window showing your actual wallet address which you can copy to paste to use with us.