Bittylicious complies with the data protection laws of the United Kingdom, including the Data Protection Act. Information about your account is held with the strictest security protocols and policies.
Bittylicious is also a registered Data Controller with the Information Commissioner's Office. This registration is required primarily because of some of the personal information we hold, including any identification documents you may upload. Our registration number is ZA027569 and you can search the register to confirm.
We do not sell any of your information to any third parties. We keep all information secure and only will hand over information if required by the laws of the countries in which we operate.
Some of your information, e.g. your real name and email address, are made available to sellers on the Bittylicious system that are directly handling your trade. They are only used for the purpose of completing your specific trade with us and they are not visible to anybody else. Your uploaded personal identification documents are only available to Bittylicious staff.
For technical information on how we store your identity documents, see How are my uploaded documents stored?
Deletion of data
Owing to the Money Laundering and Terrorist Financing Regulations 2019 being applicable to cryptoasset companies from 10th January 2020, we are required to store user data even after accounts are marked as deleted. In line with other companies affected by this regulation, we retain data for 10 years from the date of deletion.
When the account is marked as deleted, we set a flag meaning the account can no longer be registered again. After 10 years, any sort of identifiable data, including uploaded data, will be automatically deleted.
Please see Data Retention for more specific information about why data needs to be kept for 10 years.
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