Getting verified guide - Revision history

Astropoint at 13:47, 27 February 2023

2023-02-27T13:47:48Z

← Older revision		Revision as of 13:47, 27 February 2023
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	=Step 6 - Personal details=		=Step 6 - Personal details=

	[[File:~~personal details~~.~~png~~\|500px\|thumb\|left\|Personal details page]]		[[File:pers1.PNG\|500px\|thumb\|left\|Personal details page]]
	<br clear=all>		<br clear=all>

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	After you have entered this information, click on ''Update personal details'' and you will be taken to the next page.		After you have entered this information, click on ''Update personal details'' and you will be taken to the next page.

	=Step 7 - ~~Mobile phone verification~~=		=Step 7 - Source of Funds=

	[[File:~~mobile~~.~~png~~\|500px\|thumb\|left\|Mobile phone verification page]]		[[File:pers2.PNG\|500px\|thumb\|left\|Source of funds page]]
			<br clear=all>
			Please fill in the declartion of where your main source of funds for purchasing is. You may be asked to provide confirmation of this towards the end of the validation process. Once that is selected click on the ''Update source of funds information'' to continue

			=Step 8 - Mobile phone verification=

			[[File:pers3.PNG\|500px\|thumb\|left\|Mobile phone verification page]]
	<br clear=all>		<br clear=all>

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	Click ''Add mobile phone number to profile'' and Bittylicious will send a SMS (text message) to your mobile phone number.		Click ''Add mobile phone number to profile'' and Bittylicious will send a SMS (text message) to your mobile phone number.

	=Step 8 - Enter SMS verification code=		=Step 9 - Enter SMS verification code=

	[[File:~~mobile verification~~.~~png~~\|500px\|thumb\|left\|Mobile phone verification input page]]		[[File:pers3a.PNG\|500px\|thumb\|left\|Mobile phone verification input page]]
	<br clear=all>		<br clear=all>

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	If you made a mistake with your mobile phone number, you can click ''Delete mobile phone number'' to try again. You can only do this a limited number of times.		If you made a mistake with your mobile phone number, you can click ''Delete mobile phone number'' to try again. You can only do this a limited number of times.

	=Step 9 - Proof of name documentation=		=Step 10 - Proof of name documentation=

	[[File:~~proof of name~~.~~png~~\|500px\|thumb\|left\|Proof of name page]]		[[File:pers4.PNG\|500px\|thumb\|left\|Proof of name page]]
	<br clear=all>		<br clear=all>

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	You are also welcome to upload a second proof of name. It is recommended to do this if you have one available, e.g. a passport and a driving license.		You are also welcome to upload a second proof of name. It is recommended to do this if you have one available, e.g. a passport and a driving license.

	=Step 10 - Proof of address documentation=		=Step 11 - Proof of address documentation=

	[[File:~~proof of address~~.~~png~~\|500px\|thumb\|left\|Proof of address page]]		[[File:pers5.PNG\|500px\|thumb\|left\|Proof of address page]]
	<br clear=all>		<br clear=all>

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	You are also welcome to upload a bank account statement. It is recommended to do this if you have one available.		You are also welcome to upload a bank account statement. It is recommended to do this if you have one available.

	=Step 11 - Wait for verification=		=Step 12 - Wait for verification=

	[[File:~~verification success~~.~~png~~\|Verification documents are in the queue]]		[[File:pers6.PNG\|Verification documents are in the queue]]
	<br clear=all>		<br clear=all>

	Once you have done this, you will see a small, ~~green~~ bar saying that your documents are in the queue for verification.		Once you have done this, on the homepage you will see a small, red bar saying that your documents are in the queue for verification.

	During the UK working day, this usually takes a few hours maximum. During the night, please expect to wait until the next morning for your documents to be verified.		During the UK working day, this usually takes a few hours maximum. During the night, please expect to wait until the next morning for your documents to be verified.

	If anything is wrong with your documents, Bittylicious will detail the reasons in an email which will be sent out. We are friendly, so please feel free to [mailto:support@bittylicious.com drop our support team an email] if you are struggling in any way. We respond very quickly.		If anything is wrong with your documents, Bittylicious will detail the reasons in an email which will be sent out. We are friendly, so please feel free to [mailto:support@bittylicious.com drop our support team an email] if you are struggling in any way. We respond very quickly.

Cocodude: /* Step 10 - Proof of address documentation */

2020-06-08T16:08:48Z

Step 10 - Proof of address documentation

← Older revision		Revision as of 16:08, 8 June 2020
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	Once you have selected the document, click ''Upload proof of address''. A yellow progress bar will be displayed, and afterwards, your verification documents will be submitted.		Once you have selected the document, click ''Upload proof of address''. A yellow progress bar will be displayed, and afterwards, your verification documents will be submitted.

	~~On this page, you~~ are also welcome to upload a bank account statement. It is recommended to do this if you have one available.		You are also welcome to upload a bank account statement. It is recommended to do this if you have one available.

	=Step 11 - Wait for verification=		=Step 11 - Wait for verification=

Cocodude: /* Step 9 - Proof of name documentation */

2020-06-08T16:08:25Z

Step 9 - Proof of name documentation

← Older revision		Revision as of 16:08, 8 June 2020
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	Once you have selected the documents, click ''Upload proof of name''. A yellow progress bar will be displayed, and afterwards, you will be directed to the ''Proof of address'' page.		Once you have selected the documents, click ''Upload proof of name''. A yellow progress bar will be displayed, and afterwards, you will be directed to the ''Proof of address'' page.

	~~On this page, you~~ are also welcome to upload a second proof of name. It is recommended to do this if you have one available, e.g. a passport and a driving license.		You are also welcome to upload a second proof of name. It is recommended to do this if you have one available, e.g. a passport and a driving license.

	=Step 10 - Proof of address documentation=		=Step 10 - Proof of address documentation=

Cocodude: /* Step 4 - Declaration */

2020-06-08T16:06:46Z

Step 4 - Declaration

← Older revision		Revision as of 16:06, 8 June 2020
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	# '''Profile information:''' Basic information which should match what you entered in the registration page.		# '''Profile information:''' Basic information which should match what you entered in the registration page.
	# '''Declaration''': Any special conditions on your account (see below).		# '''Declaration''': Any special conditions on your account (see below).
	# '''Notifications''': Information on when you wish to ~~be notified by~~ us.		# '''Notifications''': Information on when you wish to receive notifications from us.

	You will need to choose one option in the declaration section below:		You will need to choose one option in the declaration section below:

Cocodude: /* Step 2 - Check your email */

2020-06-08T16:06:08Z

Step 2 - Check your email

← Older revision		Revision as of 16:06, 8 June 2020
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	Bittylicious will have sent you an email. If you do not see it, please check your spam folder, especially if you are on Hotmail/Outlook.		Bittylicious will have sent you an email. If you do not see it, please check your spam folder, especially if you are on Hotmail/Outlook.

	There will be a link in that email which confirms ~~the~~ email is ~~legitimate~~. Please click on this link and you will be logged in.		There will be a link in that email which confirms that your email address is correct. Please click on this link and you will be logged in.

	=Step 3 - Go to the profile page=		=Step 3 - Go to the profile page=

Cocodude at 15:12, 8 June 2020

2020-06-08T15:12:43Z

← Older revision		Revision as of 15:12, 8 June 2020
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	[[File:verification link.png\|Verification page link]]		[[File:verification link.png\|Verification page link]]

			==Corporate accounts==

			At this point, the process differs if you are registering a corporate account. If this is the case, please follow the [[Getting verified guide for corporate accounts]] page.

	=Step 6 - Personal details=		=Step 6 - Personal details=
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	If you made a mistake with your mobile phone number, you can click ''Delete mobile phone number'' to try again. You can only do this a limited number of times.		If you made a mistake with your mobile phone number, you can click ''Delete mobile phone number'' to try again. You can only do this a limited number of times.

	~~==Corporate accounts==~~

	~~At this point, the process differs if you are registering a corporate account. If this is the case, please follow the [[Getting verified guide for corporate accounts]] page.~~

	=Step 9 - Proof of name documentation=		=Step 9 - Proof of name documentation=

Cocodude at 15:05, 8 June 2020

2020-06-08T15:05:22Z

← Older revision		Revision as of 15:05, 8 June 2020
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	On this page, you are also welcome to upload a bank account statement. It is recommended to do this if you have one available.		On this page, you are also welcome to upload a bank account statement. It is recommended to do this if you have one available.

			=Step 11 - Wait for verification=

			[[File:verification success.png\|Verification documents are in the queue]]
			<br clear=all>

			Once you have done this, you will see a small, green bar saying that your documents are in the queue for verification.

			During the UK working day, this usually takes a few hours maximum. During the night, please expect to wait until the next morning for your documents to be verified.

			If anything is wrong with your documents, Bittylicious will detail the reasons in an email which will be sent out. We are friendly, so please feel free to [mailto:support@bittylicious.com drop our support team an email] if you are struggling in any way. We respond very quickly.

Cocodude at 15:02, 8 June 2020

2020-06-08T15:02:31Z

← Older revision		Revision as of 15:02, 8 June 2020
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	On this page, you are also welcome to upload a second proof of name. It is recommended to do this if you have one available, e.g. a passport and a driving license.		On this page, you are also welcome to upload a second proof of name. It is recommended to do this if you have one available, e.g. a passport and a driving license.

			=Step 10 - Proof of address documentation=

			[[File:proof of address.png\|500px\|thumb\|left\|Proof of address page]]
			<br clear=all>

			Here, you will need to upload suitable proof of address documentation. This must be one of the documents [[Accepted forms of ID#Proof_of_address\|that we permit]] but in general, this is well known statements from well known companies sent to your residential address.

			You need to select the type of document you are uploading first. Then, you need to click ''Browse...'' to choose a file corresponding to a photo of your proof of address. This can also be a PDF downloaded from your provider's website (e.g. a downloaded gas statement).

			Once you have selected the document, click ''Upload proof of address''. A yellow progress bar will be displayed, and afterwards, your verification documents will be submitted.

			On this page, you are also welcome to upload a bank account statement. It is recommended to do this if you have one available.

Cocodude at 14:57, 8 June 2020

2020-06-08T14:57:49Z

← Older revision		Revision as of 14:57, 8 June 2020
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	If you made a mistake with your mobile phone number, you can click ''Delete mobile phone number'' to try again. You can only do this a limited number of times.		If you made a mistake with your mobile phone number, you can click ''Delete mobile phone number'' to try again. You can only do this a limited number of times.

			==Corporate accounts==

			At this point, the process differs if you are registering a corporate account. If this is the case, please follow the [[Getting verified guide for corporate accounts]] page.

			=Step 9 - Proof of name documentation=

			[[File:proof of name.png\|500px\|thumb\|left\|Proof of name page]]
			<br clear=all>

			Here, you will need to upload suitable proof of name documentation. This must be one of the documents [[Accepted forms of ID#Proof_of_name\|that we permit]] but in general, this is governmental photo ID.

			You need to select the type of document you are uploading first. Then, you need to click ''Browse...'' to choose a file corresponding to a photo of your ID. Click on the next ''Browse...'' button to upload the reverse of the document if appropriate, e.g. for a driving license.

			Once you have selected the documents, click ''Upload proof of name''. A yellow progress bar will be displayed, and afterwards, you will be directed to the ''Proof of address'' page.

			On this page, you are also welcome to upload a second proof of name. It is recommended to do this if you have one available, e.g. a passport and a driving license.

Cocodude at 14:33, 8 June 2020

2020-06-08T14:33:48Z

← Older revision		Revision as of 14:33, 8 June 2020
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	[[File:Register.png\|500px\|thumb\|left\|Registration page]]		[[File:Register.png\|500px\|thumb\|left\|Registration page]]

	<br clear=all>		<br clear=all>

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	[[File:personal details.png\|500px\|thumb\|left\|Personal details page]]		[[File:personal details.png\|500px\|thumb\|left\|Personal details page]]
			<br clear=all>

	Please fill in basic personal details on this page. This includes:		Please fill in basic personal details on this page. This includes:
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	[[File:mobile.png\|500px\|thumb\|left\|Mobile phone verification page]]		[[File:mobile.png\|500px\|thumb\|left\|Mobile phone verification page]]
			<br clear=all>

	Please enter your mobile phone number here including the international prefix, e.g. +44 for the United Kingdom.		Please enter your mobile phone number here including the international prefix, e.g. +44 for the United Kingdom.
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	[[File:mobile verification.png\|500px\|thumb\|left\|Mobile phone verification input page]]		[[File:mobile verification.png\|500px\|thumb\|left\|Mobile phone verification input page]]
			<br clear=all>

	Please enter the SMS code received on your mobile phone into this box and click ''Verify mobile phone number''. In this case, we assume you received the code ''2083236893'' but you probably received something else.		Please enter the SMS code received on your mobile phone into this box and click ''Verify mobile phone number''. In this case, we assume you received the code ''2083236893'' but you probably received something else.

	If you made a mistake with your mobile phone number, you can click ''Delete mobile phone number'' to try again. You can only do this a limited number of times.		If you made a mistake with your mobile phone number, you can click ''Delete mobile phone number'' to try again. You can only do this a limited number of times.